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Tiles Website Terms of Use

Last updated: October 10, 2026

Welcome. These Website Terms of Use (these “Terms”) set out the rules for visiting and using the website operated by Tiles AI, Inc. (“Tiles,” “we,” “us,” or “our”) at www.tiles.ai together with any related pages, subdomains, and online forms that link to these Terms (collectively, the “Site”). These Terms are a binding agreement between you and Tiles. If you use the Site on behalf of a company or other organization, “you” includes that organization, and you confirm that you are authorized to accept these Terms on its behalf.

By accessing or using the Site, you accept these Terms. If you do not accept them, please do not use the Site.

1.1 Site Only. These Terms apply to the Site only. Tiles’ software platform and hosted services (the “Services”) are made available solely under a separate written agreement between Tiles and its customer, such as Tiles’ Master Service Agreement (a “Customer Agreement”). If you use the Services, the applicable Customer Agreement governs that use, and if these Terms conflict with a Customer Agreement, the Customer Agreement controls.

1.2 Privacy. Our Privacy Policy, available on the Site, explains how we handle personal information collected through the Site and is incorporated into these Terms.

1.3 About Tiles. Tiles AI, Inc. is a Delaware corporation with offices at 169 Madison Ave STE 55562 New York, NY 10016.

You must be at least 18 years old and able to form a binding contract to use the Site. The Site is intended for business and professional audiences and is not directed to children.

3.1 Changes to These Terms. We may revise these Terms from time to time. When we do, we will post the revised version on the Site and update the “Last updated” date above. Revisions take effect when posted and do not apply retroactively. Your continued use of the Site after a revision takes effect means you accept the revised Terms.

3.2 Changes to the Site. We may add, change, suspend, or discontinue any part of the Site at any time. We do not promise that the Site, or any content on it, will be available, complete, or current at any particular time.

4.1 Accurate Information. When you join our waitlist, subscribe to our newsletter, request a demo, or otherwise send us information through the Site, you agree to provide accurate information and to keep it up to date.

4.2 No Right to Access the Services. Joining the waitlist does not give you any right to access the Services, at any time or on any terms. Any access we offer is at our discretion and is subject to a Customer Agreement or other terms we provide at that time.

4.3 Emails from Tiles. By signing up, you agree that we may email you about Tiles, the Site, and the Services. You can unsubscribe from marketing emails at any time by using the link in those emails or by writing to hello@tileshq.com. We may still send you non-marketing messages, such as replies to your inquiries.

4.4 Electronic Communications. You agree that notices, disclosures, and other communications we send you electronically satisfy any legal requirement that those communications be in writing.

5.1 Ownership. The Site and everything on it, including text, graphics, images, software, design, and the Tiles name and logo (collectively, “Site Content”), are owned by Tiles or its licensors and are protected by intellectual property laws. Except for the limited license in Section 5.2, these Terms do not grant you any rights in the Site or Site Content.

5.2 Your License. Subject to these Terms, Tiles grants you a limited, revocable, non-exclusive, non-transferable license to view the Site and to download or print Site Content for your own evaluation of Tiles and the Services, as long as you keep all proprietary notices intact.

5.3 Trademarks. You may not use Tiles’ names, logos, or other trademarks without our prior written permission, other than to refer accurately to Tiles and its products.

When using the Site, you will not, and will not help or allow anyone else to:

  1. (a) violate any law or the rights of any person;
  2. (b) scrape, crawl, harvest, or otherwise collect data from the Site by automated means, except that public search engines may index the Site in accordance with our robots.txt file;
  3. (c) use the Site or Site Content to train, develop, or improve any artificial intelligence or machine learning model, or to build a competing product or service;
  4. (d) probe, scan, or test the vulnerability of the Site, or breach or circumvent any security or authentication measure;
  5. (e) introduce viruses, malware, or other harmful code, or interfere with, disrupt, or overload the Site or the systems that host it;
  6. (f) copy, modify, reverse engineer, or create derivative works of the Site’s software, except to the extent applicable law expressly permits it;
  7. (g) impersonate any person, misrepresent your affiliation with any person or organization, or submit false information; or
  8. (h) send spam or use the Site to gather information about other people for unsolicited communications.

7.1 Feedback. If you send us comments, ideas, suggestions, or other feedback about Tiles, the Site, or the Services (“Feedback”), you grant Tiles a perpetual, irrevocable, worldwide, royalty-free right to use, share, and commercialize that Feedback for any purpose, without any obligation to you.

7.2 No Confidentiality. Please do not send us confidential or proprietary information through the Site. We have no duty to treat Site submissions as confidential, except that we will handle personal information as described in our Privacy Policy.

7.3 Your Responsibility. You are responsible for anything you submit through the Site and confirm that you have the right to submit it.

The Site may link to, or include features provided by, websites and services that Tiles does not control. We provide them for convenience only, do not endorse them, and are not responsible for their content, policies, or practices. Your use of any third-party website or service is at your own risk and subject to that third party’s terms.

We may monitor use of the Site, investigate suspected violations of these Terms, and cooperate with law enforcement. We may restrict, suspend, or end your access to all or part of the Site at any time, with or without notice, including if we believe you have violated these Terms. Sections 5.1, 7, and 10 through 14 survive any suspension or termination.

THE SITE AND SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, TILES DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY. TILES DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT IT IS FREE OF HARMFUL COMPONENTS.

Site Content is provided for general information only. It may contain errors or describe features that are planned or still in development, and it is not a commitment to provide any Services or functionality. Tiles’ commitments regarding the Services are made only in a Customer Agreement.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) TILES AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF THOSE DAMAGES; AND (B) TILES’ TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN OF THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.

You will defend, indemnify, and hold harmless Tiles and its affiliates, officers, employees, and agents from and against any third-party claim, and any related losses, liabilities, damages, and costs (including reasonable attorneys’ fees), arising out of your misuse of the Site, your violation of these Terms, or your violation of any law or third-party right. Tiles may assume control of the defense of any such claim at its own expense, and you will cooperate with Tiles’ defense.

13.1 Governing Law. The laws of the State of California govern these Terms and any dispute arising out of or relating to these Terms or the Site, without regard to conflict-of-laws principles.

13.2 Informal Resolution. Before starting any legal proceeding, you and Tiles agree to try in good faith to resolve the dispute informally for at least thirty (30) days after one party sends the other a written notice describing the dispute. Notices to Tiles should be sent to hello@tileshq.com.

13.3 Venue. If a dispute is not resolved informally, it will be resolved exclusively in the state or federal courts located in San Francisco, California, and you and Tiles consent to the personal jurisdiction and venue of those courts. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

14.1 Entire Agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and Tiles regarding the Site and supersede any prior understandings about it. They do not modify any Customer Agreement.

14.2 Severability and Waiver. If any provision of these Terms is found unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will stay in effect. Tiles’ failure to enforce any provision is not a waiver of its right to do so later.

14.3 Assignment. You may not assign these Terms without Tiles’ prior written consent. Tiles may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

14.4 Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Tiles.

14.5 Export and Sanctions. You may not access or use the Site in violation of U.S. export control or economic sanctions laws.

14.6 Interpretation. Headings are for convenience only, and “including” means “including without limitation.”

Questions about these Terms may be sent to:

Tiles AI, Inc.
169 Madison Ave STE 55562 New York, NY 10016
hello@tileshq.com